I just sent an email to a customer, using the email address they provided: IT@mycompany.com.
Seconds later, I got an auto reply from the customer’s Bob@mycompany.com address, telling me they’re away from the office for the next four days.
If I needed them urgently, who do you think I should contact?
IT@mycompany.com
Brilliant. I’ll be sure to get myself trapped in that loop.
I sure hope nothing urgent happens while Bob’s gone.